Gallery access
Get help signing in, finding a gallery or checking Annual Access.
Coming soonSplaat Photo support
What would you like help with?
Choose the outcome you need. We’ll ask only for the information required to help, and a person will review sensitive requests.
One clear route
Secure forms reduce back-and-forth while keeping privacy, safeguarding and financial decisions with the right people.
Help topics
Choose an outcome
Privacy requests are available now. More guided support is coming next.
0102 03 04 05 06
Consent and privacy
Withdraw consent and ask us to delete one pupil’s photographs and associated data.
Start requestPhotographs
Tell us about a missing photograph or an image shown to the wrong family.
Coming soonOrders and delivery
Find an order or get help with delivery, payment, damage or a receipt.
Coming soonPortrait bookings
Find or change a family portrait booking and review appointment details.
Coming soonSchool support
Operational and account support for authorised school contacts.
Coming soonDesigned with care
Your information stays protected
- We do not show pupil or account details before verification.
- Sensitive requests are reviewed by authorised staff.
- We collect only the information needed for your request.